Protection of personal data

We do not take the protection of your personal data lightly, read what we do to keep your communicated personal data safe with us.

The processing of personal data is carried out in accordance with Act No. 101/2000 Coll., On the protection of personal data and amending other acts and the European GDPR Regulation, which protects the rights of our visitors and customers against unauthorized handling of their data. In the following lines, we will show you how and for what purpose we process your personal data and who can be their processors. This information is important, so we hope you will take the time to read everything carefully.

Who is the controller of your data?

By consent you grant the company CENTROMAT, sro, IČO: 60774096, with its registered office at Lihovarská 685 / 42A, 718 00 Slezská Ostrava-Kunčičky, entered in the public register kept at the Municipal Court in Ostrava File number: C7013, in accordance with the Personal Data Protection Act and the GDPR Regulation processed personal data as a controller according to the conditions below.

What data do we process as administrators?

We process information on your website that you can provide to us by registering an account, filling out a form, subscribing to a newsletter, posting a comment, or other activities related to your voluntary disclosure of personal information. Specifically, the following data is processed.

Filling the form

  • Telephone number
  • Email address

Other indirect data

  • IP address
  • Cookies (for the purpose of offering relevant content just for you and making it easier to browse websites)
  • Browser and operating system version information to ensure that web pages are displayed correctly

For what purpose do we manage the mentioned data and for how long?

We collect your personal data in order to be able to use our services and inform you about news. Read more about the purpose for which we manage individual data according to where they are filled out.

Filling in the contact form – We manage the personal data contained in the form only for the purpose of answering or processing your question or inquiry. Your personal data will not be further processed or passed on to a third party.

Asking a question in the counseling center – We manage the personal data contained in the form only for the purpose of answering or processing your question or request. Your personal data will not be further processed or passed on to a third party. We reserve the right to publish selected questions and answers on our website without providing personal information and in an anonymized form.

When is it not necessary to consent to the processing of personal data?

We may process personal data without your consent only for the purposes of:

  • Fulfillment of the contract, the subject of which is the provision of services or products offered by us, in which the customer has been actively expressed interest.
  • Fulfillment of legal obligations that arise for us from generally binding legal regulations.
  • Processing within the framework of legitimate interests (eg for direct marketing, ensuring safety and protection of life).

How is my data protected?

We try to secure all personal data that we process against their leakage or theft. For this reason, we restrict their manipulation, copying, transmission or access to them only for strictly necessary purposes for which you have given us consent or this purpose is defined by law.

Furthermore, our website has the HTTPS protocol (valid SSL certificate) for encrypted connections between the website and the user, thanks to which the possibility of their theft during data transfer (registration, login, sending within the form, etc.) is minimized.

The website is located on the secure servers of, s. R. O., IČ: 28741048, with its registered office at Skelná 2091/29, 466 02 Jablonec nad Nisou, C 29901, registered at the Regional Court in Ústí nad Labem.

What are my privacy rights?

  • Request information from us on what personal data we process.
  • Ask us for an explanation regarding the processing of personal data.
  • Request access to this data from us and have it updated or corrected.
  • Request us to delete this personal data.
  • Request data transfer.
  • The right to be informed of personal data breaches in certain cases.

You can lodge a complaint at any time regarding the processing of your personal data or the failure of the administrator with the obligations arising from the GDPR to the supervisory authority. The supervisory authority in the Czech Republic is the Office for Personal Data Protection, with its registered office at Lt. Col. Sochora 27, 170 00 Prague 7,


In accordance with the provisions of Section 89 of Act No. 127/2005 Coll., On Electronic Communications, we hereby inform you that our website uses so-called cookies for its activities.

These are short text files that a web page stores on a visitor’s computer and that is provided by the web browser each time a user returns to the page. uses cookies to identify and track visitors who use our website and to their preference for access to the website.

Standard web browsers (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) support cookie management. Within the browser settings, you can manually delete, block or completely disable their use, you can also block or allow them only for individual websites.

For more detailed information, please use your browser’s help. If your browser allows the use of cookies, we will assume that you agree to the use of standard cookies by our server.

What Types of Cookies Are There?

In general, cookies, or temporary files stored in the browser, can be divided into two types. Those that are stored only for a short time and on the web or e-shop serve to facilitate its use (eg remembering the inserted goods in the cart, visited product, closing the pop-up window, etc.). These temporary cookies allow the storage of information when moving from one website to another, thus eliminating the need to re-enter certain data.

The second type of cookies are stored for a longer period of time (eg several weeks to months). These cookies help to identify your computer when you revisit our website. However, they do not allow you to identify you as a specific person.

Long-term cookies allow us to better personalize our site and offer you relevant content or advertising for you. The data collected is completely anonymous and we cannot combine it with any other data.

For what purpose do we use cookies?

Remember personal settings – Cookies allow our website to facilitate your browsing of the website and personalization of the displayed content. They also allow, for example, to remember the contents of the basket, login or logout, consent to a notification, etc.

Statistics – In order to improve the quality of our site, we collect anonymous traffic statistics to help us further develop our business. We use a tool for registration Google Analytics with a valid supplement for the processing of personal data by a third party. It is not possible to associate this data with a specific person.

Ad serving – Cookies allow us to better target advertising to our users and visitors by personalizing their content so that the customer receives advertising for products or services that are relevant to them and has shown potential interest in them in the past.

How to deactivate or delete cookies?

If you do not want to use cookies or delete their content that websites have stored about your visits to various websites and portals, you can use the instructions for each of the most frequently used browsers below:

Privacy policy update

We may update or update the Privacy Policy on an ongoing basis. Any changes to this Privacy Policy will become effective upon posting on this site.

Last update 15. 12. 2020